Innovation and Process Paper Research Example | Topics and Well Written Essays - 500 words

Innovation and Process - Research Paper Example It is also important that the organization understands the preferences and needs of its clients. This will help the organization produce a better strategy since they are aware of what their clients expect from them. Another crucial phase of innovation involves the establishment of relationships between an organization and its clients. Customers who have pleasant experiences at a store, for example, have high chances of coming back, as well as telling others about it. Customer retention is less costly than attracting new ones, which will impact on the organization. Yet another crucial phase involves the organization engaging in service recovery and continuous improvement. In the event of errors, the company has to be armed with a recovery plan that ensures the effect on the customer is minimal. Finally, the organization must seek out customer feedback regarding their products and ways to improve on them (Richards 2012). Kmart, as an organization, has struggled to remain competitive; nonetheless, it is in dire need of innovation and change. In this case, Kmart would benefit from applying the basic phases of innovation as a process. They could begin by strengthening relationships with their custom ers, which should give them information on what their customers’ preferences. This information can be collated by means of surveys, for example, during customer appreciation days. This, in turn, will be an advantage when segmenting their customer base and in enabling them to strategize on advertising and marketing. Finally, innovation should aid Kmart in a re-branding strategy that will give them a fresh start. To achieve their goals, Kmart will obviously have to employ innovative tools and techniques. One of these techniques is collaboration, whereby an individual comes up with an idea, which can then be created on by the team. To do this, Kmart requires brainstorming sessions for the team ideas. Refined ideas

A Narrative and Analysis of Two Stories Essay Example | Topics and Well Written Essays - 1000 words

A Narrative and Analysis of Two Stories - Essay Example A Narrative and Analysis of Two Stories Even though both of these stories deal with different subject matter, the fact the matter is that difficulty in seeking to surmount it, form the backbone of both stories. According to this the following analysis will seek to relate these determinants to the reader as a means of comparison as well as greater understanding for the underlying core an ideal that they represent in the means by which humanity integrates with difficulties, reality, and an understanding of goals as well as the impossible. Hyeonseo Lee’s story engages the reader with the cold, harsh realities that exist within North Korea and explains the level of realization that exists within a heroine is a function of time. Where is a maybe difficult for the average individual to understand and appreciate the difficulties of life within an oppressive communist regime, Lee was able to come to such an understanding as a result of the suffering detailed in the letter which was discussed. However, rather than choosing just to run and enjoying her own freedom once she was outside of North Korea, Lee spent a significant amount of her own time as well as all of the money that she it saved in order to rescue the remainder of her surviving family from the clutches of the regime. The tale represents not only extreme sacrifice but extreme loyalty and understanding that can only exist within an individual who is actualized and understands the reality of the given situation. One aspect of this particular story that was no t found in the next story which will be related is the excess repower that an additional and unrequited individual can provide. Whereas Lee had been able to a compass great deal with her own money and her own efforts, she was eventually stymied within Laos prior to being able to fully realize independence and freedom for herself and her family members. However, just as the moment seemed as if all was lost, an unknown and unrequested entity entered and was able to change the situation entirely. Whereas almost the entire story up until this point had been focused upon Lee at her own individual efforts, the introduction of a secondary character willing and able to sacrifice of their own time and money was something that showed a great deal of the human condition. As such it is this very human condition of understanding difficulties in seeking to ameliorate them that provides the true object lesson in parallels that can be found within Lee’s escape and subsequent citizenship that form the backbone of her biographic story. Conversely, Diana Nyad’s stories emphasize a much more internal and personalized approach. Rather than having impacts upon the lives and freedom of other people, as did Lee’s story, Nyad’s struggle was basically one that was internal. This cannot be discounted to mean less than Lee’s. Rather, it is merely different in that Nyad sought to conquer her own weakness as opposed to seeking the comfort of others. On a broader level, Nyad and Lee show the ways in which the human brain and consciousness integrate with extreme difficulty. Whereas it would been much easier for both Nyad and Lee to merely walk away from the dreams that they shared, the much more difficult and nobler aspect was seeking to face them head on and accomplishing the impossible. As Nyad notes, what she was attempting to do, was ultimately never attempted